Frequently Asked Questions
Q: Why use a payroll service provider (PSP)?
A: Payroll is often the biggest expense for businesses. A PSP takes on the responsibility of remitting payroll taxes, and paying employees on time. PSPs can typically provide payroll services cheaper than you can do it yourself with better efficiency and less worry. PEOple Premier is a full-service firm offering expertise in payroll administration and HR management to help your business focus less on administrative functions and more on revenue functions.
Q: How much will my payroll or HR management cost?
A: PEOple Premier pricing is based on many factors, and is customized to meet your unique needs at extremely competitive rates. Our prices can be half of what other service providers charge. Call us at 1-866-561-9700 to speak with a specialist or click here to complete our contact request, online.
Q: Do I need to wait until the beginning of the year or the end of a quarter to start?
A: Not all transitions can end on a perfect month or day, and we are more than willing to assist you with a transition. When you are ready to make the change to a leading payroll and HR provider, PEOple Premier will be with you every step of the way to ensure a seamless conversion.
Q: How do I know my payroll taxes are being paid correctly and timely?
A: PEOple Premier guarantees that your payroll taxes will be paid to the appropriate taxing agency, and if you receive a notice we’ll work on your behalf to get it resolved.
Q: When are monies deducted from my account?
A: All funds for a payroll, including tax payments, are electronically deducted from your designated banking account two days prior to pay day. This ensures PEOple Premier has the appropriate time to remit the necessary payments to your employees and taxing agencies.
Q: Do you offer direct deposit?
A: Yes, we offer direct deposit as well as printed checks and pay cards. Direct deposit is the preferred method of payment for employees – it is more efficient and less expensive for employers. Employees typically prefer this method since the funds are available immediately and they won’t have to waste time on pay day to cash their payroll checks.
Q: What’s the difference between PEOple Premier and other payroll service providers?
A: Most leading payroll and HR providers offer the same types of services. The differentiator, and often overlooked until it’s too late, is accuracy and customer service. At PEOple Premier, you will always get fast friendly service from a real person. We guarantee our results and work directly with you, and where appropriate on your behalf, to resolve any problems.
Q: Is there someone I can speak with if I have a question?
A: Yes, we offer live client support Monday – Friday 8:00 a.m. to 5:00 p.m. eastern standard time at 1-866-561-9700. You will always speak with a real person and not an automated teleprompt. If email is your correspondence of choice please feel free to contact us at firstname.lastname@example.org and we will respond within 4 business hours.